Terms and Conditions
Last updated: [1 June 2026]
Welcome to Zvose Online. These Terms and Conditions explain the rules for using our website and advertising platform.
By accessing or using Zvose Online, posting an advert, contacting an advertiser, or using any of our services, you agree to these Terms and Conditions. If you do not agree, please do not use the platform.
1. About Zvose Online
Zvose Online is an online advertising marketplace that helps businesses, individuals, and service providers promote their products and services to potential customers.
Our platform allows advertisers to list products, services, business information, and promotional content for public viewing.
Unless clearly stated, Zvose Online does not directly own, sell, supply, deliver, or guarantee the products and services advertised by users on the platform.
2. Use of the Platform
You agree to use Zvose Online responsibly, lawfully, and honestly.
You must not use the platform to:
- Post false, misleading, or fraudulent adverts
- Advertise stolen, illegal, restricted, or harmful products
- Upload offensive, abusive, or inappropriate content
- Impersonate another person, business, or organization
- Mislead buyers or customers about price, quality, availability, or ownership
- Spam other users or misuse contact information
- Attempt to damage, hack, overload, or interfere with the website
Zvose Online reserves the right to remove content or restrict access where these terms are violated.
3. User Accounts
Some features on Zvose Online may require users to create an account.
You are responsible for keeping your login details safe and for all activity carried out under your account.
You agree to provide accurate and up-to-date information when creating an account, posting adverts, or contacting support.
Zvose Online may suspend or terminate accounts that are used for fraud, spam, abuse, or violation of these Terms and Conditions.
4. Advertiser Responsibilities
Advertisers are fully responsible for the adverts they post on Zvose Online.
By posting an advert, you confirm that:
- The information provided is true, accurate, and not misleading
- You have the right to sell, promote, or advertise the listed product or service
- The images, logos, and content used are owned by you or you have permission to use them
- The product or service being advertised is lawful
- Prices, availability, and descriptions are clearly stated and updated where necessary
- You will communicate with interested customers honestly and professionally
Zvose Online may edit, reject, remove, or suspend adverts that do not meet our platform standards.
5. Buyer and Visitor Responsibilities
Buyers and visitors use Zvose Online to discover products, services, and businesses.
Before making any payment, purchase, booking, or agreement with an advertiser, users are encouraged to:
- Verify the advertiser’s details
- Confirm product or service availability
- Inspect products where possible
- Meet in safe places where necessary
- Avoid sending money before confirming legitimacy
- Keep records of communication and payments
- Report suspicious adverts or behaviour to Zvose Online
Zvose Online provides advertising visibility but does not guarantee the conduct, honesty, or performance of advertisers.
6. Transactions Between Buyers and Advertisers
Unless clearly stated, transactions are made directly between the buyer and the advertiser.
Zvose Online is not automatically involved in direct payments, delivery arrangements, refunds, warranties, product quality checks, or disputes between users.
Zvose Online will not be liable for losses, damages, failed transactions, misrepresentations, or disputes arising from dealings between buyers and advertisers.
Users enter into transactions at their own risk.
7. Paid Listings and Promotions
Zvose Online may offer paid advertising services such as featured listings, promoted adverts, business profiles, social media promotions, or other visibility packages.
Payment for advertising services must be made according to the agreed package or invoice.
Promoted adverts are intended to improve visibility, but Zvose Online does not guarantee sales, enquiries, leads, or specific business results.
Advertising results may depend on factors such as product demand, pricing, advert quality, images, location, competition, and customer interest.
8. Listing Approval and Removal
Zvose Online may review adverts before or after they are published.
We reserve the right to reject, edit, hide, suspend, or remove any advert that we consider:
- Misleading or inaccurate
- Illegal or unsafe
- Offensive or inappropriate
- Poor quality or incomplete
- Fraudulent or suspicious
- In breach of these Terms and Conditions
- Harmful to users or to the reputation of the platform
We may also request additional information before approving certain adverts.
9. Prohibited Content
Users must not post adverts or content involving:
- Stolen goods
- Illegal products or services
- Fake documents or counterfeit goods
- Fraudulent investment schemes
- Hate speech or discriminatory content
- Pornographic or explicit material
- Harmful, dangerous, or abusive content
- Content that violates another person’s rights
- Any product or service prohibited by law
Zvose Online may remove such content without notice.
10. Content Ownership and Usage
Advertisers retain ownership of the content they submit, where applicable.
However, by posting content on Zvose Online, you give us permission to display, publish, promote, edit, and share that content on our website and related marketing channels for the purpose of advertising your listing.
This may include using your business name, advert images, product descriptions, contact details, and listing information in website sections, featured posts, social media promotions, or marketing materials.
You confirm that you have the necessary rights or permissions to submit and publish the content you provide.
11. Accuracy of Information
Zvose Online aims to provide a useful and reliable advertising platform, but we do not guarantee that all listings are accurate, complete, current, or error-free.
Advertisers are responsible for keeping their listings updated.
Users should verify important information directly with the advertiser before making decisions.
12. Website Availability
We aim to keep Zvose Online available and functioning properly. However, we do not guarantee uninterrupted access to the website.
The platform may be unavailable from time to time due to maintenance, updates, technical faults, hosting issues, internet disruptions, or circumstances beyond our control.
Zvose Online will not be liable for any loss resulting from website downtime or temporary unavailability.
13. Third-Party Links and Services
Zvose Online may contain links to third-party websites, social media pages, WhatsApp numbers, payment platforms, or external services.
We are not responsible for the content, safety, privacy policies, or actions of third-party websites or platforms.
Users access third-party links at their own risk.
14. Limitation of Liability
To the fullest extent permitted by law, Zvose Online will not be liable for any direct or indirect loss, damage, claim, or expense arising from:
- Use of the platform
- Inability to access the website
- Incorrect or misleading adverts
- Transactions between buyers and advertisers
- Delivery failures
- Payment disputes
- Product defects
- Service failures
- User misconduct
- Third-party links or external platforms
Zvose Online’s role is to provide an advertising platform, not to guarantee transactions between users.
15. Suspension or Termination
Zvose Online may suspend, restrict, or terminate access to the platform if a user violates these Terms and Conditions or uses the platform in a way that may harm other users, advertisers, or the platform.
We may also remove adverts, business profiles, or user accounts without notice where necessary to protect the platform and its users.
16. Changes to These Terms
Zvose Online may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated date. Continued use of the platform after changes are posted means you accept the updated terms.
17. Governing Law
These Terms and Conditions shall be governed by the applicable laws of Zimbabwe.
Any disputes arising from the use of Zvose Online shall be handled in accordance with the relevant laws and dispute resolution processes applicable in Zimbabwe.
18. Contact Us
If you have questions about these Terms and Conditions, need help with a listing, or want to report suspicious activity, please contact Zvose Online using the official contact details provided on our website.
You can reach us through our website contact form, WhatsApp, email, or other official support channels.